Terms and Conditions

Effective Date: 17-05-2025

Welcome to Panchabuth.com ("Website"). This Website is operated by Panchabuth, a brand committed to offering premium, natural, and sustainable products inspired by the five elements of nature. By accessing or using this Website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website or services.

1. Use of the Website

You must be at least 18 years old to use this Website or make purchases.
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use.
Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense.

2. Account Registration

You may be required to create an account to access certain features.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and up-to-date information and to update your details as necessary.

3. Products and Orders

All products listed are subject to availability. We reserve the right to discontinue any product at any time.
We make every effort to display product colors and details accurately, but cannot guarantee exact representation due to variations in displays.
Prices are listed in Bangladeshi Taka (৳) and include VAT where applicable unless stated otherwise.

4. Payments

We accept online payments via secure payment gateways, cash on delivery (COD), and other methods as displayed at checkout.
You agree to provide valid payment details and authorize us to charge the applicable order amount.
Panchabuth reserves the right to cancel orders in cases of fraud suspicion, inaccurate information, or non-payment.

5. Shipping and Delivery

We offer delivery within Bangladesh. Estimated delivery times and charges are displayed during checkout.
Panchabuth is not liable for delays caused by events outside our control (e.g., natural disasters, strikes).
Title and risk of loss pass to the customer upon delivery.

6. Returns and Refunds

We accept return requests within 3 days of receiving the product, subject to inspection and policy guidelines.
Perishable, opened, or damaged products due to customer misuse are not eligible for return or refund.
To request a return or refund, please contact our support at [email protected] or call 09617 514 514.

7. Intellectual Property

All content on this Website—including logos, text, graphics, product images, and software—is the property of Panchabuth or its licensors.
You may not copy, distribute, or use any content without express written permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

9. Limitation of Liability

Panchabuth shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Website.
Our total liability to you for any damages shall not exceed the total amount paid by you for the product or service in question.

10. Third-Party Links

This Website may contain links to third-party websites. Panchabuth is not responsible for the content, terms, or privacy practices of such sites.

11. Amendments

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the effective date.
Continued use of the Website after such changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh.
Any disputes arising under these Terms shall be resolved exclusively in the courts of Dhaka, Bangladesh.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact:

Panchabuth – Inspired by Nature
📧 Email: [email protected]
📞 Hotline: 09617 514 514
🌐 Website: www.panchabuth.com